Can't complete registration

Can't complete registration

If you’re having trouble completing the registration process to activate your account, make sure:

  • You have an active SIM card in your phone for the phone number you want to register and be able to receive SMS or phone calls.

  • You've entered your phone number correctly in full international format. It can take up to 24 hours to receive a code after requesting one.

  • You have a good Internet connection. If you’re abroad, you must be able to receive international SMS and/or phone calls. If you're abroad and roaming, keep in mind that this might incur extra charges.

  • You've turned off all task killers and blockers, such as Advanced Task Killer or Handcent Next SMS.

If you’ve met all the requirements listed above, try to:

  • Update Grapherex to the latest version available.

  • Connect to a different network and try again.

  • Move to a different location to get a cellular connection.

    • Related Articles

    • How to react to messages?

      You can react to messages sent in chats, groups, and communities with emoji. You can view all reactions to a message by clicking the reactions emoji below the message. You can only add one reaction per message. Reactions to disappearing messages will ...

    • How to verify my identity on Grapherex?

      Grapherex requires KYC (Know Your Customer) verification for legal compliance and fraud prevention. Please note that the Grapherex account will have limited functionalities until the identity verification process is completed. To verify your ...

    • How to register a number?

      Install and open the latest update of Grapherex on your iOS or Android device. Review Terms of Use and tap Continue to accept the terms. Enter and confirm your phone number. Tap Continue/Next on your device. Tap "OK" to confirm your phone number. ...

    • Close my account

      Before you close your account: Make sure you withdraw all the funds from the Grapherex wallets. All pending transactions must be complete. Download reports for tax or accounting purposes. Resolve any owed balance Please make sure, closing your ...

    • How to open a wallet on Grapherex?

      If you have not passed the KYC process yet, you may see this window. Tap "Verify" to complete KYC (Know Your Customer). Once KYC is completed, you can open the wallet by choosing a coin from the available list. Choose the Wallet Name and tap ...