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How to make my account more secure?
To enhance your account security, consider these key practices: Use Strong Passwords: Create a unique password for each account, combining letters, numbers, and symbols. Aim for at least 12 characters. Beware of Phishing: Be cautious of suspicious ...
How do I delete a crypto address associated with my Grapherex account?
Grapherex is a hosted balance service that takes care of your private keys on your behalf. Please note that you cannot delete a crypto address from your Grapherex account. It's also highly discouraged to delete addresses from any wallet, as any funds ...
How do I change my email address?
To update your email address in your Grapherex account, please contact our Support Team.
Lost or stolen device
If your device was lost or stolen: Call your mobile provider as soon as possible and block your SIM card. Get a new SIM card with the same phone number and re-register your phone number by entering the 6-digit code you receive via SMS or phone call. ...
Report an unauthorised transaction
Promptly report any unauthorised transactions to the Grapherex Support team on this page or via life chat. If a third party has withdrawn funds without your recognition, please contact your local authorities. We will cooperate fully with their ...